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Playbooks for people who lead.

Practical, field-tested guides for new and growing managers. Pick a pillar or read them all.

Lead

Coaching vs. Managing: When to Direct, Coach, Delegate, or Support Based on Team Maturity

In the dynamic world of leadership, understanding when to manage and when to coach is crucial. Both approaches are essential, but knowing when to apply each...

By Todd Bilodeau · Jun 1, 2025 · 1 min read

Lead

Delegating Effectively: A New Manager’s Superpower

If you’re a new manager, you might be tempted to do everything yourself—to make sure it’s “done right.” But here’s the truth: trying to do it all doesn’t make...

By Todd Bilodeau · Jun 1, 2025 · 1 min read

Lead

How to Build Instant Credibility With a Team You Inherited

Walking into a team you didn’t hire—and who didn’t choose you—can feel like stepping into a minefield. They’ve got routines, relationships, and maybe even some...

By Todd Bilodeau · May 27, 2025 · 1 min read

Lead

How to Give Feedback Without Feeling Like a Jerk

Giving feedback can feel awkward—especially if you’re worried about coming off as harsh, rude, or just… a jerk. But feedback is one of the most powerful tools...

By Todd Bilodeau · May 27, 2025 · 2 min read

Lead

How to Run Your First 1-on-1 Meeting Like a Pro

So, you just became a manager—congrats! Now what? If you’re like most new managers, your first 1-on-1 meeting with a direct report might feel… awkward. But it...

By Todd Bilodeau · May 27, 2025 · 2 min read

Lead

Stop Micromanaging: 5 Habits That Build Independent Teams

If you’ve ever thought, “It’s just faster if I do it myself,” you might be micromanaging—and it’s costing your team more than you think. Micromanagement...

By Todd Bilodeau · May 27, 2025 · 2 min read

Lead

Your First 90 Days as a New Manager: What to Focus On

You just landed your first management role—now what? The first 90 days are make-or-break. They’re your chance to set the tone, build trust, and show your team...

By Todd Bilodeau · May 27, 2025 · 1 min read

Lead

Managing multiple generations

In today's work world, you'll typically lead a very diverse team of resources. As with any team, understanding the things that drive those resources will...

By Todd Bilodeau · Aug 3, 2021 · 6 min read